Shipping & Returns

Every order ships from a regional warehouse in its own market. Times below are estimates in business days and begin when your order leaves the warehouse.

United States

Dispatch: Within 1 to 2 business days, from Las Vegas, Nevada
Standard shipping: $5.00 USD. Complimentary on orders over $45 USD
Standard delivery: 3 to 8 business days
Express shipping: $20.00 USD flat rate
Express delivery: 2 to 3 business days

Canada

Dispatch: Within 1 to 2 business days, from Canadian fulfillment center
Standard shipping: $7.00 CAD. Complimentary on orders over $65 CAD
Standard delivery: 3 to 8 business days
Express shipping: $20.00 CAD flat rate
Express delivery: 2 to 3 business days

International

Shipping: Calculated at checkout by destination
Delivery: Varies by destination
Duties and taxes: Paid by the recipient. Not included in your order total and non-refundable
Returns: Not offered on international orders

We ship to Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. Local carriers may charge additional delivery fees on arrival.

Returns

Return window: Within 30 days of the date of purchase
Condition: Products must be unopened and in original condition
Return shipping: Paid by the customer; the cost is deducted from your refund
Return form: Required with all returns. Request it at info@kaizenseven.com
Refund timing: Processed within 15 days of receiving your return

For orders within the United States and Canada, if a product falls short or arrives with an issue, write to us at info@kaizenseven.com within 30 days of delivery and we will make it right.